Here we have provided a complete guide to fix the “HP Printer showing Offline” issue. All information is provided in detail. So, if you are still unable to print with the HP printer, you need to contact the HP support team.
Why My HP Printer is Saying It's Offline?
There are multiple reasons that can turn your HP printer from online to offline. The biggest cause can be the Wi-Fi or network connectivity issue. It is the most common triggering cause, so check your network connectivity first, before performing advanced troubleshooting.
The next reason for the offline hp printer can be the IP address is not configured properly the laptop or the desktop. In such cases, you get the message stating that “Printer is offline.” So, make sure that the IP address is configured properly. For this go through the steps given here: Go the HP configuration screen-click from the networking tab in the Settings option. Now select the IP address option from the drop-down menu and then click on the manual setting option. Next, type the accurate IP address. This will help you get rid of the HP printer is an offline error that occurred due to an incorrect IP address.
Why My HP Wireless Printer has gone Offline?
The strong, secure and proper connectivity is key to deal with HP offline issues, and thus it is important to check that all wired connections are properly co figured if you are using a wireless printer. Also, make sure that you have selected the right printer with the remote connection. In order to check it, follow the steps: “Start menu- click on settings- Click on devices-printer and scanners- from the listed queue uncheck the box given in front of “Use Printer Offline.” This will bring back the printer to online mode.
Remove and Reinstall the Printing Machine:
If nothing is working for you, you need to remove the printer software and reinstall it. This is the only way left to fix the error “HP printer is offline”. In order to remove, click in the Start menu and then go to “Drivers and Devices”. Click on the printer model and then choose “Remove”. For re-install the HP Printer software, follow the steps given below:
- First, connect your printer to the computer using the USB cable.
- Turn on your printing system and then go to Computer Settings
- On the next screen, click “Change PC Settings” and then open “PC and devices” and next choose “Devices”
- Tap on “Add a device” and choose the printer option to complete the reinstallation.
Read this blog also: How to Clear Paper Jam on HP Printer?